DIPLOMA & EXTENDED DIPLOMA IN BUSINESS OR IT
These full-time programs are aimed at post-school learners with a special interest in Business or IT and who are seeking a rewarding and sustainable career. Alternatively, these programs are suitable for people considering going into higher education. Each program is divided into two parts, a diploma and an extended diploma.
The Diploma program grants an Edexcel Level 3 BTEC Diploma, and is equivalent to 2 x UK A-Levels with an option of IT vendor certification.
The Extended Diploma program grants an Edexcel Level 3 BTEC Extended Diploma, and is equivalent to 3 x UK A-Levels and has a distance learning component or an internship with a leading employer in the UAE.
CERTIFICATE IN CUSTOMER SERVICES OR BUSINESS ADMINISTRATION
These part-time programs are aimed at young professionals that want to improve their skills in customer services or business administration while in employment.
The Certificate in Customer Services enables candidates to improve their knowledge and understanding in developing and delivering good customer service and their ability to apply this to real situations. It provides candidates with an appreciation of the systems and procedures that enhance the delivery of effective customer service and an understanding of personal behaviors and processes to enhance and influence service delivery. It also covers how to apply these behaviors and processes within the job role. This qualification is suitable for people working or intending to work in a customer service supervisory role.
The Certificate in Business Administration is intended for candidates who are working or preparing to work in an administrative role which requires initiative and business awareness. The aims of the program are to enable candidates to develop an understanding of administration and organization, increase knowledge of relevant systems and procedures, and develop understanding of a range of business services and management support.
MICROSOFT AND COMPTIA TRAINING
Pearson in Practice is dedicated to delivering high quality training in state-of-the-art facilities to ensure that today’s organizations have the most skilled and efficient workforce.
CERTIFICATES IN WORK SKILLS
These short full-time programs give learners the opportunity to develop skills which are in demand in the workplace to improve their employability. They are available in 3 levels:
- Level 1: This certificate offers basic skills required to enter the labor market.
- Level 2: Individuals will work alongside generic support to improve the learner’s ability to move into sustainable employment.
- Level 3: This program provides the opportunity for learners to gain advanced skills required by employers.